SHOPPING GUIDE
Precautions when purchasing the product
Please note about ordering / buying / payment / delivery.
Please read before you buy.
Service Center
Please check your name, address and phone number when ordering.In case of return by contact,
you will be responsible for the full cost of the return (including product costs if the product is damaged).
Tel: +82 70-4154-0523
9.30am - 5.30pm Monday-Friday
Holidays: Every Saturday, Sunday and Holidays
Order shipping Information
※ Overseas delivery is not allowed.
※ The basic shipping fee is 3,000 won. Free shipping on orders over 30,000 won.
Free shipping items are free shipping regardless.
(Individual island areas may incur additional costs.)
-Delivery will be sent out the next day if your order / payment is completed before 3pm, Mon ~ Fri.
-Delivery may be delayed 2 ~ 3 days due to manufacturer, bad weather, courier delivery, holiday.
(Sundays / holidays / holidays are not included in the delivery period.)
-Jeju Island and shipping areas may incur additional freight charges, and do not ship on Fridays.
-You can send out 3 days before the courier's holiday.
-Cancellation or change of address after placing an order (+82 70-4154-0523)
Alternatively, the consultation is possible only when the bulletin board is used.
Courier | CJ Courier |
| Bundle shipping | Bundled delivery is available only for products with the same person / deposit date and deposit time. (But if you purchase with time difference, the bundle may not be delivered. Please contact the bulletin board or customer service.) |
Exhange / Return Guide
If exchange / return is possible
-Exchange / Return is possible within 7 days from the date of receipt.
(If the product is opened, used or damaged within 7 days, it is not possible to return it.)
-Except for the case in which the delivered goods are different from the order details, the shipping fee shall be borne by the customer at the remedy of customer's remorse, personal circumstances and address error.
(* Additional fees incurred when sending by other courier should be paid by the customer.)
-Please contact the customer center (+82 70-4154-0523) and deliver it to the return worker.
If exchange / return is not possible
-Any return that is not negotiated with the seller may be rejected for exchange / return.
-If 7 days have passed since the completion of delivery, exchange, return, or refund will not be possible
-If the product is damaged due to the customer's reason, if the product is damaged due to incorrect storage, exchange / return is not possible.
-If a product that is difficult to resell or the value of a product decreases significantly over time, exchange / return is not possible.
SHOPPING GUIDE
Precautions when purchasing the product
Please note about ordering / buying / payment / delivery.
Please read before you buy.
Service Center
Please check your name, address and phone number when ordering.In case of return by contact,
you will be responsible for the full cost of the return (including product costs if the product is damaged).
Tel: +82 70-4154-0523
9.30am - 5.30pm Monday-Friday
Holidays: Every Saturday, Sunday and Holidays
Order shipping Information
※ Overseas delivery is not allowed.
※ The basic shipping fee is 3,000 won. Free shipping on orders over 30,000 won.
Free shipping items are free shipping regardless.
(Individual island areas may incur additional costs.)
-Delivery will be sent out the next day if your order / payment is completed before 3pm, Mon ~ Fri.
-Delivery may be delayed 2 ~ 3 days due to manufacturer, bad weather, courier delivery, holiday.
(Sundays / holidays / holidays are not included in the delivery period.)
-Jeju Island and shipping areas may incur additional freight charges, and do not ship on Fridays.
-You can send out 3 days before the courier's holiday.
-Cancellation or change of address after placing an order (+82 70-4154-0523)
Alternatively, the consultation is possible only when the bulletin board is used.
Courier | CJ Courier |
| Bundle shipping | Bundled delivery is available only for products with the same person / deposit date and deposit time. (But if you purchase with time difference, the bundle may not be delivered. Please contact the bulletin board or customer service.) |
Exhange / Return Guide
If exchange / return is possible
-Exchange / Return is possible within 7 days from the date of receipt.
(If the product is opened, used or damaged within 7 days, it is not possible to return it.)
-Except for the case in which the delivered goods are different from the order details, the shipping fee shall be borne by the customer at the remedy of customer's remorse, personal circumstances and address error.
(* Additional fees incurred when sending by other courier should be paid by the customer.)
-Please contact the customer center (+82 70-4154-0523) and deliver it to the return worker.
If exchange / return is not possible
-Any return that is not negotiated with the seller may be rejected for exchange / return.
-If 7 days have passed since the completion of delivery, exchange, return, or refund will not be possible
-If the product is damaged due to the customer's reason, if the product is damaged due to incorrect storage, exchange / return is not possible.
-If a product that is difficult to resell or the value of a product decreases significantly over time, exchange / return is not possible.
